Case Studies

    Lower-Middle-Market PE Portfolio Company, Private Equity · Portfolio operations, $420K annualized back-office savings.

    A sponsor asked us to run an AI Enablement Diagnostic across a recently acquired services portfolio company, then ship the highest-EBITDA-impact workflow. We installed a back-office consolidation system that absorbed three roles' worth of repetitive work.

    $420K

    Annualized run-rate savings

    3 FTE

    Repetitive work absorbed

    6 wks

    Diagnostic to handover

    Situation

    The state of the business before

    Post-close, the sponsor identified back-office sprawl across AP, vendor onboarding, and customer data hygiene. Hiring more coordinators would have eroded the margin thesis underwritten at acquisition.

    What we installed

    The specific workflow and the named platforms

    A document-processing agent handles invoice intake and coding, a vendor-onboarding workflow validates W-9s and banking details against fraud heuristics, and a data-hygiene job reconciles customer records across CRM and ERP nightly.

    ClaudeMakeNetSuiteSalesforceCustom OCR pipeline
    Results

    Quantified against the baseline

    The three workflows together absorbed roughly three FTE of repetitive work, translating to about $420K of annualized run-rate savings. The sponsor now uses the same Diagnostic playbook on two additional portfolio companies.

    They came in, framed everything in EBITDA terms our investment committee understood, and shipped a working system in six weeks. We are running the same playbook across the rest of the portfolio.
    J.R., Operating Partner, Lower-Middle-Market PE Sponsor